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About Us
We are an independent distributor specializing in electronic components, semiconductors, IT hardware, and automation parts. With years of industry experience, we help our customers save both time and money by sourcing components quickly, efficiently, and cost-effectively.
About
Silicocean
Our newly launched e-store makes it even easier for customers to browse our inventory and place orders directly online. Whether you’re a business, manufacturer, or tech innovator, we’re here to provide reliable solutions and support every step of the way.
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Partner With Us
We believe in the power of collaboration and are always looking to build meaningful partnerships with like-minded organizations. Whether you’re looking to co-create, expand your offerings, or bring something entirely new to the table, partnering with us opens the door to mutual growth and long-term success.
Frequently Asked Questions
How can I get the best price for the components I need?
We offer easy and quick RFQ (Request for Quote) submission directly from our product pages. Once submitted, your request is handled by a dedicated account manager to ensure you get the most competitive pricing, including alternate part suggestions if needed.
Can I use my own shipping carrier account for delivery?
Yes, absolutely. We support flexible shipping options and are happy to ship using your preferred carrier account. Simply provide the details during checkout or to your account manager.
Will I have a dedicated point of contact for my orders?
Yes. Every customer is assigned a dedicated account manager who will assist with RFQs, order processing, logistics, payments, and post-sale support.
Do you offer credit terms?
We offer credit terms to eligible businesses, subject to approval through our insurance partners. Please contact us or your account manager to initiate the credit application process.
What happens if the parts I receive are faulty?
We offer easy returns and refunds in the case of faulty or non-functional components. A failure test report from a recognized lab or your internal QA is required to process the claim.
Can I request alternate or obsolete part numbers?
Yes, we specialize in hard-to-find and obsolete components. If you can’t locate a part on our site, simply submit an RFQ, and our team will search through our global network of suppliers.
What is the typical lead time for delivery?
Lead times vary by part and availability. Your account manager will provide accurate timelines during the quoting process. We also provide priority sourcing options for urgent requirements.
Do you supply to contract manufacturers or OEMs?
Yes, we regularly supply to OEMs, CEMs, and R&D labs globally. Our sourcing network and quality control processes are tailored to meet high-volume and time-sensitive requirements.